{"id":42,"date":"2026-07-25T06:19:41","date_gmt":"2026-07-24T22:19:41","guid":{"rendered":"https:\/\/needohsbuy.shop\/?page_id=42"},"modified":"2026-07-25T06:19:41","modified_gmt":"2026-07-24T22:19:41","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/needohsbuy.shop\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Customer Satisfaction Guarantee<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At NeedohsBuy, customer satisfaction is our top priority.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We want you to enjoy every purchase from us. If you experience any issues with your order, please contact our customer support team and we will do our best to help resolve the problem.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">1. Return Eligibility<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We accept return requests within <strong>30 days after delivery<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be unused or in its original condition<\/li>\n\n\n\n<li>The product must include original packaging when possible<\/li>\n\n\n\n<li>You must provide your order number and proof of purchase<\/li>\n\n\n\n<li>You must contact us before sending any return items<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not send items back without contacting us first. Unauthorized returns may not be accepted.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">2. Damaged or Incorrect Items<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged, defective, or you receive the wrong product, please contact us within <strong>7 days after delivery<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Photos or videos showing the issue<\/li>\n\n\n\n<li>Description of the problem<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After reviewing your request, we may provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A replacement item<\/li>\n\n\n\n<li>A partial refund<\/li>\n\n\n\n<li>A full refund (when applicable)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">3. Refunds<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Once your refund request is approved, your refund will be processed to your original payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please allow:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>5\u201310 business days<\/strong> for the refund to appear in your account, depending on your bank or payment provider.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping fees are non-refundable unless the item received was incorrect or defective.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">4. Order Cancellation<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">You may request order cancellation within <strong>12 hours after placing your order<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After an order has been processed, packed, or shipped, cancellation requests may not be accepted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your order cannot be canceled, you may request a return according to this policy after receiving the product.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">5. Late or Missing Deliveries<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If your order has not arrived within the estimated delivery timeframe, please contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before requesting a refund for a missing package, we may ask you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirm your shipping address<\/li>\n\n\n\n<li>Check with local delivery services<\/li>\n\n\n\n<li>Provide additional information if needed<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We are not responsible for delays caused by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect shipping addresses<\/li>\n\n\n\n<li>Customs processing<\/li>\n\n\n\n<li>Weather conditions<\/li>\n\n\n\n<li>Carrier delays<\/li>\n\n\n\n<li>Events outside our control<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">6. Non-Returnable Items<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Certain items may not be eligible for return, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products that have been used or damaged by the customer<\/li>\n\n\n\n<li>Items without original condition or packaging<\/li>\n\n\n\n<li>Clearance or final sale items (if applicable)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">7. Return Shipping<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may be responsible for return shipping costs unless:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item received was damaged<\/li>\n\n\n\n<li>The wrong item was sent<\/li>\n\n\n\n<li>The product has a verified quality issue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Return instructions will be provided after contacting our support team.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">8. How to Request a Refund<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return or refund, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong><br><a>p026720@outlook.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>Your name<\/li>\n\n\n\n<li>Description of the issue<\/li>\n\n\n\n<li>Photos or videos (if applicable)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our customer support team will respond within <strong>24\u201348 business hours<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Contact Information<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NeedohsBuy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:<br><a>p026720@outlook.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Address:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">China (Yunnan) Pilot Free Trade Zone Kunming Area<br>Economic Development Zone, Ala Subdistrict Office<br>Shuntong Community, Ziyun Qingniao Building 5<br>9th Floor, Room 901-C625<br>Kunming, Yunnan, China<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated: July 2026<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Satisfaction Guarantee At NeedohsBuy, customer satisfaction is our top priority. We want you to enjoy every purchase from us. If you experience any issues with your order, please contact our customer support team and we will do our best to help resolve the problem. 1. Return Eligibility We accept return requests within 30 days [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-42","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/needohsbuy.shop\/index.php\/wp-json\/wp\/v2\/pages\/42","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/needohsbuy.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/needohsbuy.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/needohsbuy.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/needohsbuy.shop\/index.php\/wp-json\/wp\/v2\/comments?post=42"}],"version-history":[{"count":1,"href":"https:\/\/needohsbuy.shop\/index.php\/wp-json\/wp\/v2\/pages\/42\/revisions"}],"predecessor-version":[{"id":43,"href":"https:\/\/needohsbuy.shop\/index.php\/wp-json\/wp\/v2\/pages\/42\/revisions\/43"}],"wp:attachment":[{"href":"https:\/\/needohsbuy.shop\/index.php\/wp-json\/wp\/v2\/media?parent=42"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}